Smartdashboard not showing VPN-1 Mass features

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[Scalius]

Hello,

I'm starting to work now with Checkpoint Firewalls and i'm currently involved in a project with a Checkpoint VPN-1 Mass Firewall (installed in a Nokia IP560) and a Smartcenter (IBM x3550)

The service has been configured a few months and is working correctly.

However a few weeks ago when I connect to the smartcenter using Smartdashboard I get a strange behaviour.

The problem is that the features specific to VPN-1 Mass product are not shown (GGSN Nodes, APNs, etc).

Since I don't have many experience with this I would like your feedback and suggestions on how to solve or troubleshoot this situation.

If you need anymore information just ask.

Best regards,

Scalius

[juve]

Are these features loaded using a plugin for Smartdashboard? If so, maybe there's something wrong with it and it isn't loaded anymore.

[Scalius]

Hello,
thank you for your reply juve.

I'm really a newbie in Checkpoint products. Can you explain me how can i check if it is a plugin and is being loaded or not?

Best regards

[juve]

Apparently there's a special MASS smartdashboard client. Are you sure there's no second regular Smartdashboard client installed on the pc? If not, remove all Smartconsoles from the pc and reinstall the mass smartconsole (downloadable from the site).

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